Support

Labultima support

From a single service point we offer a comprehensive service portfolio in which each individual after sales service plays a vital role in securing the reliability, through life cost control and efficiency of your powder processing equipment.

Having selected the best powder processing equipment on the market it makes sense to protect your investment by inviting Lab ultima engineers to share their full range of expertise with your engineers.

QUALITY SPARE PARTS

QUALITY SPARE PARTS

Original spare parts for all Lab ultima brand equipment provide you with the reliability that you need for protecting your equipment. We maintain a schedule of wear parts for all Hosokawa equipment to facilitate swift maintenance operations.

The After Sales Team can help you set up and maintain your own spare parts stockroom maintaining the most appropriate inventory to meet your needs.

Our engineers can also source, supply and fit parts for other original manufacturers equipment to deliver a ‘one-callout’ service response.

SCHEDULED MAINTENANCE CONTRACTS

Maintenance contracts provide security for your capital investment and loss of revenue through unplanned downtime is minimised.

Onsite maintenance contracts cover single machines to complete process lines and can help you plan your maintenance budget, meet production targets and validation criteria.

Scheduled visits to your site by Hosokawa engineers to identify potential mechanical safety and process line problems and highlight immediate and future maintenance requirements before valuable production time is lost.

You receive a full status report on the condition of Lab ultima equipment and plant

SCHEDULED MAINTENANCE CONTRACTS

EMERGENCY BREAKDOWN COVER

EMERGENCY BREAKDOWN COVER

We understand how important it is to minimise production downtime due to breakdown. Our service department ensure you have prompt access to the experienced LAB ULTIMA® engineers who can advise how to get your plant up and running or arrange to visit your site, to minimise downtime.

TRAINING OF YOUR ENGINEERS

With increasing advances in equipment design and process complexity using your own trained personnel to quickly identify and correct problems means production loss is minimised and correct maintenance ensures optimum operational performance of plant.

Lab ultima offer full training in all aspects of maintaining your plant – from hands on to fully documented sessions.

TRAINING OF YOUR ENGINEERS

WORLDWIDE GROUP SUPPORT

WORLDWIDE GROUP SUPPORT

When you purchase equipment or full turnkey systems from Lab ultima pvt. ltd. you have access to the full support of our group company network of engineering expertise. No matter where your plant is located Lab ultima® can assist with your service requirements.

For more information on our after sales service and to enquire about spare parts for advanced powder processing, please get in touch by phone, email or through our Contact page.